To verify your settings log into PeopleSoft and check the web profile your using. Navigate to:
Main Menu -> PeopleTools -> Web Profile -> Web Profile Configuration (granted, if your having this problem, the search option may not work 🙂 ) Once you select your current web profile check the Debugging tab. If you can’t actually get to your web profile and you were using the DEV one, try changing it in configuration.properties on your web server to use PROD and restart, or you can use SQL to update this, but I don’t have that SQL handy at the moment, perhaps I’ll add it later.
Normally this change requires a restart to take effect, however you can use the reloadconfig command to do it with out a restart if you have that setup. I’ll cover that trick in another post though.